Telrad Inc.

Our Commitment

Telrad Canada understands how important it is to keep your personal information confidential, especially online. Our commitment to protecting your privacy is outlined in the policies below. These privacy policies apply to the following Telrad Canada web site http://www.telradcanada.com.

Information Collected and How It's Used

Your IP Address - An IP (Internet Protocol) address is automatically assigned to your computer every time you establish a connection on the Internet. Telrad Canada uses your IP address to help diagnose problems with our server and to administer our web site. Telrad Canada does not link your IP address to any identifiable personal information. Your IP address is used to help identify you and to gather broad demographic information.

Cookies

A cookie is used to store data on your computer's hard drive. We use cookies to store your e-mail ID or a unique identifier on your computer so that you don't have to re-enter it each time you visit Telrad Canada. We never use cookies to capture or contain personal information from your computer. The only personal information Telrad Canada has is what you give to us.

Your Account

When establishing an account with Telrad Canada, or requesting information from a Telrad Canada web site, you will be asked to submit a request with your contact information address. We may also ask you to provide us some technical, commercial or other interest-based information.

We use your customer contact information to respond to your e-mail requests and to reach you if we need additional information to complete your product request. Any financial information collected is used only for billing products and services you purchase at Telrad Canada. We may also contact you about promotional or upcoming events, or to take part in on-line focus groups or surveys. You may opt-out of these mailings as outlined below in the choice/opt-out section.

Additional Information Collected

When you make a purchase at Telrad Canada you will be asked to supply your name, address, general business and credit card information. For your protection Telrad Canada does not currently retain or store credit card information; if Telrad changes this policy in the future it will provide advance notice on this policy page. Telrad Canada will store and use other information provided by you to fill your order. If necessary, we may use this information to reach you if we need additional information to complete your order.

Any personal correspondence you send to us, including e-mail and letters, as well as correspondence from other customers or third parties about your activities or postings pertaining to Telrad Canada, and all entries made by you onto our site may be collected and stored. Any notes, ideas, suggestions, or other material submitted by guests will be treated as the property of Telrad Canada.

Telrad Canada may run contests where we ask guests for contact information such as e-mail or physical addresses. We use contact data from our contests to send guests information about Telrad Canada, as well as promotional material from some of our partners. You may opt-out of receiving future mailings as outlined below.

Expunging Your Information from our Records

To discontinue any email solicitations please send an email to This e-mail address is being protected from spambots, you need JavaScript enabled to view it . Please note, however, that information is never completely removed from our history and disaster recovery archives. We also need to retain sale information for tax records.

Disclosure of Information to Third Parties

Personal Information - Telrad Canada defines personal information as your name, e-mail address, mailing address, method of payment, and any other information that identifies you.

Telrad Canada, our suppliers and shippers use your personal information to process and ship your orders. Telrad Canada does not sell, trade, rent, or release your personal information to third parties. If we were to ever do so, you will have the opportunity to opt-out beforehand.

Transactional Information

Telrad Canada transactional information such as traffic patterns, sales, aggregate data regarding general shopping patterns, and other site information may be shared with vendors and other reputable third parties. This data will never contain any identifiable personal information of Telrad Canada guests. For example, we might share statistics on how many customers purchased a specific product, but we will not specifically disclose who purchased the product.

Legal Issues

Telrad Canada discloses personal information when required by law or in the good-faith belief that such action is necessary for the following:

To conform to the edict of the law or comply with a legal process served on Telrad Canada or its web site.

To protect and defend the property rights of Telrad Canada, the Telrad Canada web site, or that of Telrad Canada guests.

Or to act under exigent circumstances to protect the personal safety of Telrad Canada guests, employees, or the general public.

Safety and Security

Credit Card Security - Telrad Canada protects such personal information as your name, address, and credit card number by transferring it over a Secure Socket Layer (SSL) line. This protocol ensures your information is encrypted and cannot be read by others as it travels over the Internet. The secure mode begins as soon as you initiate your order. You should see a locked padlock icon at the bottom of your browser window to indicate you are on a Secure Socket Layer Line. You can also verify you are in secure mode by looking at the URL window in your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

For your protection Telrad Canada does not currently retain or store credit card information; if Telrad Canada changes this policy in the future it will provide advance notice on this policy page. The Telrad Canada employees who process your order are the only people with access to your personal information. All Telrad Canadaemployees sign a privacy/security policy agreement, which provides legal confidentiality protections for all Telrad Canada guests. Any violation of this policy results in disciplinary action, including possible termination, criminal prosecution, and civil action.

Your Consent & Contacting Us

Your  Consent - By using the Telrad Canada web site, you consent to the collection, storage, and dissemination of personal data as described above. We will post any changes to our privacy policy on this page so you can readily review the most current policy. Telrad Canada reserves the right to e-mail you regarding changes to our privacy policy or any other matters Telrad Canada considers necessary for the administration of the site.

How To Contact Us - If you have any questions regarding our privacy policy please contact This e-mail address is being protected from spambots, you need JavaScript enabled to view it to remove your contact information from our database or to notify us of updates to any of your personal account information.