Telrad Inc.

Thank-you for considering our “Award Winning” ISDN Digital Voice/Data & Video family of Telephone & Voice Mail with Auto Attendant solutions.

Perhaps a Summary of the Main Reasons to Choose Telrad for your new system will assist you in making the decision to install our very advanced system.  Although our proposals are quite detailed and have much reference information your primary concerns when choosing the Telephone & Voice Mail system for your offices are simple.

You want an Easy to Use, Reliable & of course Cost Effective (competitively priced) system.  You and your Company want this investment to be long term and you certainly want to ensure your choice will enable you to further automate any of your required Computer to Telephone Integration processes that you will need in the future.

The System can be equipped for standard Analog Co Lines or ISDN PRI Digital Lines  for reduced costs and better Voice Line quality with much faster Data speeds that only a Digital Line provides.  

Telrad systems meet & exceed all your required criteria.  Telrad is the only manufacturer/supplier than can offer you “Digitally Connected” Voice Mail that will eliminate any possibility of “Voice Mail Jail” that otherwise often occurs with competitors “Analog Connected” Voice Mail systems.  

The Telrad Telephone systems are primarily “Software Designed” so our clients that invested in the system back in it’s Aug/91 introduction have been able to benefit by simple software upgrades to keep their Digital Key-Bx well ahead of the competition in many beneficial features. 

AVANTI “Full Duplex Speakerphones” are standard on the 3025DF 8x24 Expanded Display set, the 3015DF 2x20 Standard LCD Display for the best speakerphone conversations. 

AVANTI 52 Button 3025DF 8x24 GUI Expanded Display and 31 Button 3015DF are equipped with “Full Duplex Speakerphones” for Excellent Speaker phone conversations and are ideally suited for WIRELESS HEADSETS from www.headsetcanada.com.

Distinctive Ring Tones from 1 to 9 can be selected for your Telrad phone ring type to customize your sets ringing to easily tell if it is your set that is ringing when not at your  desk; simply push the *Star & # Pound button together then push from 1 to 9 on the keypad to select.

DAP Dual Audio Path on all Avanti sets have a secondary audio path so that when you are on a Handset Call you can be informed over your sets Speaker of another important call or client arrival and you can reply via the separate speaker transmitter with a quick answer.

DUAL Colored Line Lights all Avanti sets have Red in use by others and Green in use by you or Flashing Green On Hold by you Co Line buttons; Your Green in

use buttons change to Red when you transfer the call.  This eliminates the confusion of Wink & Blink LCD Arrow Line indicators found on many other [Nortel] sets. 

“Eight” Party Conference Calling capability allows up to 7 Co lines to conference with a Telrad set. You can have more sets & fewer lines for up to Eight total parties per Conference Call.  It is Amplified & Balanced so all parties can hear each other as if on a one to one call basis. The system allows multiple conference calls to be performed at the same time.  The 8 or 30 Party Conference Bridge License can be added for Automated & Expanded Conferencing capacity.

“Eight Fixed Feature buttons” make it very easy for staff to use any set in the office, these Eight (8) buttons that surround the Left Hand side & Bottom of the Dial Pad  of your AVANTI phone are same on all phones making them much easier to learn to use. 

External Call Forwarding lets you choose when your set is Busy or on No Answer to Forward just External calls that ring or are transferred to your set, or just Intercom Calls or All Calls [External & Intercom calls] to an external phone number. The External Call Forward feature can also be provided to a caller when even when they access your Voice Mailbox Greeting.

Five Hop Call Forward including External Call Forward from any Telrad Multi or Single Line phone to ensure that callers don’t go unanswered is another new function recently added whereas others only have one hop of call forward then no answer ringing!

Voice Recognition Technology has been introduced so that you can give your phone up to 56 Voice Commands such as Call Breanna; Play New Voice Mail Messages, activate a Feature etc....this makes using all the powerful features of the Telrad system even easier!….busy Executives & Managers don’t need to use buttons on their phones for features, or speed dial simply push the Voice Call button and give the phone the verbal command to perform the feature, speed dial someone etc.   

Telrad’s Factory Certified Data/Communications technicians support our clients with  advanced Telephone, Voice/Fax/Email CTI solutions. You can get as sophisticated as you want by connecting your Telrad telephone to your P.C.  for MicroSoft TAPI Compliant C.T.I.  including a “Screen Pop” of an inbound caller file from your database that logs the date & time of the call or use the new TVSe TsAPI or “Web Portal” to dial from M/S Outlook & it activates your phone !

The Telrad EmaGEN Auto Attendant & Voice Mail System further enhances the Digital phone system to make client communications even easier with many unique features like:

The Avanti 3025DF Expanded Display set offers Six Soft Prompt Buttons on each side of the Expanded Display offer you all the current options when in Voice Mail such as: Repeat (Message), Next (Go to Next Message), Erase (Message & Go to Next Message), Rewind, Pause and Fast Forward while listening to your voice mail messages.  

A “Dial 6” Sub Menu can be displayed offering you further options such as: Slow Speed, Norman Speed, Fast Speed, Index (you can index Call Records or Voice Mail Messages for finding and playback in a particular order), Header (gives you time & date message received.  (Messages can be automatically played with header first if you want)

You have a second sub menu available when you Dial 2 which displays the options to: Copy message, Transfer message, Copy to Grp (message to a group of mailboxes), Transfer to Grp (message to a group of mailboxes).

After/During listening to message you can “see the Prompts” to: Repeat (Message), Next (Message), Erase (Message & Go To Next), Reply (to message sender if another Telrad mailbox user), Copy/Send (which takes you to the Dial 2 Menu options as above), and  Options (which takes you to the Dial 6 Sub Menu to Speed up Slow Down or playback message at Normal Speed while listening).

There are many, many functions that the user will find beneficial to use with the EmaGEN Voice Mail system, and it is very easy to gain the benefits of these with the Expanded Display set’s Soft Prompt buttons offering you all these options next to them.  

Other systems require you to memorize these features and numerical codes or wait for the audio prompts to tell you which digit to dial to activate the feature you wanted.

Telrad offers several Digital Cordless Options with our MultiLine “Avanti 3040” Wireless Handsets that allows you to Call Record a conversation with the push of a button on the Cordless set and later Copy it or Transfer it from the Cordless phones Mailbox to any other mailbox.  This is great for a busy Mobile user or Receptionist to answer calls, take “detailed messages” with the Call Record feature and then transfer them to others. With Unified Messaging the Call Records pops into your M/S Outlook as a Wave File making it even easier to keep track or client requests etc.

The Telrad Avanti 3040 Wireless has an LCD Interactive Display  and can be programmed to work in conjunction with your Deskset…as soon as you pick-up your handset your desk set goes into Call Forwarding to your Wireless handset.  It also enables multiple handsets on the same system for up to 5 Million Sq Ft. coverage full feature access.  It is based on a short range cellular type of transmission without monthly airtime or licensing requirements.

Telrad also offers a Multi Handset 900 Mhz Digital Cordless system that allows up to 36 handset to access phone system lines, transfer calls and make intercom Cordless Handset to Cordless  

Handset calls independent of the phone system.  This system has an extensive range of up to 5 Miles and a typical office building range of up to 10 floors.

Telrad V.O.i.P. – Voice Over Internet Protocol Solutions enable smart business owners to both “Eliminate Long Distance between locations” and to equip “Work from Home” or “Remote Offices” of Staff with Telrad Multi Line feature sets that work the same as if plugged into the office jack. 

The remote phones have access to local lines for toll free calling as well as access to Phone & Voice Mail system features including: Call Record, Message Monitor (hear who is calling you before you answer), DSS/BLF Intercom buttons for other remote or office sets….essentially all the features of the office connected phone set ….at home !   

Telrad TVSE Server Card enables multiple systems to be connected to each other for one common Auto Attendant & Voice Messaging system, Centralized Receptionist, Answer and Transfer between locations and huge equipment cost savings by not needing to duplicate phone system Cabinets & Voice Mail systems with the TVSe i.p. system. 

Telrad systems are installed for Millions of satisfied users all over the world, with over Three Million in Canada, Mexico and the USA

The Telrad Digital Telephone & Voice Mail systems (see Teleconnect Report) are considered to be the Best in the Industry, the Most Advanced, Most Reliable, Most Cost Effective, Easiest to Learn to Use system made today, that you can grow with and rely on for many years to come…..backed by 24/7- One or Two Year Warranty & Free User Training Program Options.