Managed Support Plans

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Telrad Offers 03 different Managed Support Plans: Bronze, Silver and Gold. We will find the plan that best fits your needs; whether you want complete coverage or just the basics…

 BronzeSilverGold
Remote Servicecheckmark-smallcheckmark-smallcheckmark-small
Onsite Servicecheckmark-smallcheckmark-small
M,A,C Labour - Remotecheckmark-smallcheckmark-smallcheckmark-small
M,A,C Labour - Onsitecheckmark-smallcheckmark-small
System Design Supportcheckmark-smallcheckmark-smallcheckmark-small
Emergency After - Hours Support - Remotecheckmark-smallcheckmark-small
Emergency After - Hours Support - Onsitecheckmark-smallcheckmark-small
Unlimited On-Site Supportcheckmark-smallcheckmark-small
Hardware Diagnosischeckmark-smallcheckmark-smallcheckmark-small
Hardware Replacementcheckmark-small
Priority Servicecheckmark-smallcheckmark-smallcheckmark-small
Management:
Software Managementcheckmark-smallcheckmark-smallcheckmark-small
Automatic Phone Optimization and Managementcheckmark-smallcheckmark-small
Updates/Upgrades:
Security:
Proactive Hacking Preventioncheckmark-smallcheckmark-smallcheckmark-small
Antivirus Software Management, Licensing, Monitoring and Upgradecheckmark-smallcheckmark-smallcheckmark-small
Software Patch Managementcheckmark-smallcheckmark-smallcheckmark-small
Maintenance
System Design and Function Reviewcheckmark-smallcheckmark-small
Telco Auditscheckmark-smallcheckmark-small
VPN Client Managementcheckmark-smallcheckmark-smallcheckmark-small
Unlimited Lab Timecheckmark-small
System Backupscheckmark-smallcheckmark-smallcheckmark-small
Strategic Planning
Executive Reportcheckmark-small
Quarterly Business Reviewcheckmark-small
Vendor Liaison checkmark-small